Friday, March 26, 2010

9-1

At the Gold’s Gym Staff meeting held on Tuesday, March 23, there were many issues that were brought up for discussion by employees. The first issue an employee spoke up about was how a mother left her two children at the gym’s pool. The employee said, “ last week I had a problem with an adult who brought her 3 year old and 15 year old to the pool and then instead of staying with them, she went and worked out.” The manager’s were very upset after hearing about the employees situation and said that they would make signs to put about around the gym to reiterate the policy. The meeting went on, following the agenda and talked about the lost and found, the protein shake complaints and finally the increase of the price of memberships. The increase of the price of a membership is the “hot button” issue for the gym at this point. Many members who have already purchased memberships have called and complained that the prices are too high for them to keep coming to the gym. On February 1, 2010 the gym memberships went up by 8%. The manager explained that because of the economy and also because of the costs to keep the gym up and running, there was no other option. Member’s who have their membership taken out electronically every month will see no difference in price, if their memberships were purchased before February 1. When an employee asked if the price of a membership will be raised again, there was no answer. It is fair to conclude that the economy is very unpredictable just like the prices of many luxury items, which of course includes gym memberships. 

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